Telephone systems for physicians and joint practices.
Our telephone systems for physicians and joint practices meet even the most demanding expectations of enterprises in the healthcare sector. A good communications system needs to be more than just a phone network; above all, it should increase its users’ availability and therefore also patient satisfaction.
FOR EFFICIENT COMMUNICATION WITH PATIENTS
Telephone systems for medical facilities.
In physicians’ practices and other medical facilities, the phone rarely stops ringing. Patients call constantly to request appointments or prescriptions. Communicating by phone is therefore a major part of the everyday workload. And in addition to handling a large call volume, it’s vital for a practice’s phone number to not be constantly busy when people deal it.
At STARFACE, convenience functions such as automatic forwarding of calls, recording of messages from patients asking for prescriptions, or personalized auto-answering texts all help make sure that patients feel well cared for. You’ll also no longer need dedicated hardware to receive and send faxes. Ten virtual lines are included for handling incoming and outgoing faxes.
INTEGRATION OF EXTERNAL SYSTEMS
Optimized practice workflows.
STARFACE supports the most popular patient administration systems, including tomedo and abasoft. Several STARFACE partners have specialized in installing phone systems in physicians’ practices and can also integrate them with your medical practice management software.
“STARFACE puts all of the possibilities of state-of-the-art VoIP telephony at our physicians’ fingertips. Together with our practice software, this results in very smooth workflows for communicating with patients.”
Important functions to facilitate everyday work in your practice!
Call answering and scheduling
FOR OPTIMAL REACHABILITY
It’s easy to record customized voicemail greetings for use in different extensions outside practice hours. A dedicated number for patients to request prescriptions or referrals can also be set up.
EXTENDING THE TELEPHONE SYSTEM
Do you need additional telephone workstations? With STARFACE, it only takes a few clicks in the web interface to create one – with its own extension, no less! It’s also easy to use a phone system to network multiple facilities.
THE CHOICE IS YOURS!
STARFACE supports a wide range of end devices from a variety of manufacturers. This opens up the possibility of flexibly equipping workplaces with desk phones, cordless phones, or headsets (softphones).
Fit for the future
FLEXIBLE AND GDPR-COMPLIANT
STARFACE grows with you – whether your staff expands or you add new facilities. In every case, the telephone system adapts to your new requirements. In addition, STARFACE Flip makes it easy to switch between different platforms.
HARDWARE-BASED OR VIA THE CLOUD?
With STARFACE, the choice is yours.
No matter whether you’re looking for a new phone system for a small practice, a practice network, or a large healthcare center: STARFACE lets you choose between a conventional hardware-based system or a cloud-based one. The principal benefit of opting for a cloud solution is that you avoid having to make a large initial investment and only pay a low monthly subscription fee. Your system is hosted GDPR-compliantly at a German data center with maximum security standards – and automatically upgrades to each new software version!
STARFACE LETS YOU DO BOTH
Should you use your current phone connection or a new one?
It’s up to you: you can continue using your current call numbers or select new ones for your new system. We’re able to issue them via STARFACE Connect, our proprietary provider.
A TELECOMS SYSTEM FOR YOUR PRACTICE
Get in touch!
Do you require additional information or have questions about the STARFACE telephone system? We’ll be happy to advise you and make a no-obligation offer for a solution that’s tailored to your requirements.
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