The STARFACE partner programme.
Attend our academy to become a partner with certified VoIP expertise! Offer your customers a flexible, forward-looking solution for modern business communications that’s a sound investment in their future success. Ongoing training courses optimally prepare you to work with our product portfolio and successfully implement projects.
Six reasons to choose STARFACE.
- STARFACE is the largest German maker of unified communications (UC) systems
- Get on board in an expanding market – grow with us!
- Market-leading, top-quality products developed in Germany
- GDPR-compliant hosting at German data centers
- Attractive commissions and recurring revenues for plannable income
- Cloud management: straightforward administration in a partner portal
JOIN THE COMMUNITY!
Why it pays to become a partner.
- Fast onboarding and certification
- A personal contact and direct support from Karlsruhe and Munich
- Support for customer projects
- Cloud solutions made and hosted in Germany
- Equipment models for companies of every size
- Product licenses for your own use
- Premium online shop and guaranteed rapid delivery
- The awards our products have won are great selling arguments you can use.
BECOME A VOIP EXPERT, STEP BY STEP
The Partner Academy.
The STARFACE product portfolio includes the right solutions for companies of every size, whether they opt for a cloud solution, our VM edition, or preinstalled hardware. Thanks to our lineup of flexibly deployable STARFACE telephone systems and UC solutions, you can offer your customers the state-of-the-art products they want and need.
We believe in the value of practical, hands-on training and offer you a full range of courses ranging from an introductory seminar all the way to detailed instruction in sales techniques. STARFACE makes sure you get off to the best possible start for working with our products and successfully implementing customer projects.
Partner programme
What participants say.
“A very thorough yet easy-to-understand seminar. A great combination of theory and practice, with opportunities to ask questions.”
Feedback from a participant
Certified training
„Ausführliche Erklärungen und übersichtliche Darstellung der Funktionen und Umstände innerhalb der STARFACE Server und der Client Bedienung. Sehr detailreiche Antworten auf spezifische Fragen.“
Feedback from a participant
Certified training
„Sehr gut nachvollziehbare Beispiele mit bildgewaltiger Vorstellung der Punkte. Ständige Rückfragen des Präsentators nach Verständnisproblemen und sinnvoll eingeplante Pausenzeiten. Ausreichend Gelegenheit Fragen zu stellen und ein sehr positives Klima von Anfang bis Ende.“
Feedback from a participant
Advanced training
GETTING STARTED
The STARFACE starter course.
Do you constantly tackle new telecommunications projects? Involving the cloud or conventional hardware modules? If so, you can’t lose by attending our starter course to familiarize yourself with our system. It teaches you how the STARFACE app works and the basics of configuring servers. Plus, you receive a starter package consisting of the STARFACE Compact module and a two-hour course on installation and configuration.
A STEP UP
STARFACE certified partner.
Have you completed the starter course, are already familiar with STARFACE, or gained initial experience as a partner? If the answer is yes, would you now like to take the next step and reap a host of valuable benefits by becoming a certified STARFACE partner? To gain this status, it’s only necessary for at least one of your employees to successfully train as a STARFACE Certified VoIP Engineer at the Academy. This will enable you to install, set up, and administer STARFACE systems and understand their functionality and deployment scenarios. You’ll also be familiar with how to connect various end devices to STARFACE and operate the Web interface and app.
JEDI LEVEL
STARFACE Advanced Partner.
Have you already gained practice and experience with STARFACE projects? And would now like to extend your skills for implementing more ambitious projects?
You can achieve the status of “Advanced Partner” by successfully training at least one employee to the level of Advanced VoIP Engineer. While doing so, you’ll start learning how to program the modules. And afterward you’ll be able to evaluate systems on your own when support is required, understand and create complex environments (system networks), and link a variety of telecommunications components to STARFACE.
THE SECOND-BEST
STARFACE Excellence Partner.
Each year, STARFACE awards the second-highest level of the STARFACE partner system to the best Advanced Partners: “Excellent Partner”. The traits that can qualify them for this accolade include strong sales, initiative, outstanding knowledge, and advanced integration skills.
THE BEST
STARFACE
Excellence⁺ Partner.
On an annual basis, STARFACE also elevates the best Excellence Partners to the highest category: “Excellence+ Partner”. These collaborate especially closely with STARFACE. They are characterized by noteworthy projects and development work. After achieving this level, you enjoy direct access to STARFACE support and are entitled to directly contact product management.
Our service
Your STARFACE support.
- Support teams in Karlsruhe and Munich
- By phone, e-mail and online ticket system
- Remote support via remote maintenance software
- Warranty processing
- Administration support and error analysis
- Correction of configuration errors
- Support forum
STARFACE WHITE LABEL
Telephone systems under your own brand name.
White Label telephone systems are customized with your own name, colors, design specifications and so on:
- IP-based telephone system with your own branding
- Cloud-based multi-client solution
- Standard feature set
- Call center features
- Interfaces and integration options
- Own hosting or in the data center of the STARFACE Group
Contact the Academy
Questions on the partner programme?
If you have any questions on or suggestions for the STARFACE Academy, we’re all ears.
We’re looking forward to hearing from you!
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