VoIP telephony for you and your business.
All users wishing to benefit from low rates, as well as others looking to switch providers, can take advantage of the STARFACE Connect SIP trunk. You can use it to link your VoIP telephone system to the public phone network via your Internet connection and enjoy full landline service.
A cost-effective IP connection
A preconfigured SIP trunk for your telecommunications system.
The STARFACE Connect SIP trunk uses the Session Initiation Protocol (SIP). Depending on your needs, we connect one or more trunks (channels that bundle data) and your local system to the public telephone network via your Internet link. This lets you directly take advantage of landline phone services.
After enabling it free of charge with just a few clicks, you can start using Connect to inexpensively make calls with high voice quality. And thanks to the Internet connection, you also benefit from other options – like our STARFACE NEON videoconferencing function.
Why choose STARFACE Connect?
It’s professional and secure.
All of the servers are located in Germany, where they are required to comply with the strict German data privacy guidelines. Hosting at German data centers also gives you greater legal security: contracts, our headquarters, and the responsible courts for resolving any conflicts are all subject to German laws.
A click is all it takes to route calls via the German landline or mobile network. No other changes are needed on your part, because your STARFACE phone system automatically configures itself.
You continue using the same phone numbers.
Those you communicate with see the same number as before, and you can still be reached at it.
Say goodbye to third-party video applications! STARFACE NEON lets you directly initiate videoconferences from your STARFACE app.
Everything from one source.
Thanks to our extensive network of partners, we have the entire supply chain covered: from digital subscriber line (DSL) modems across SIP trunking all the way to your phone system.
Get everything from one source for maximum convenience.
Incoming and outgoing calls are routed via STARFACE Connect and therefore by IP. This means that you no longer need a fixed landline connection. If you would like to continue using the same numbers as in the past, simply port them to STARFACE. You can take advantage of up to 60 high-quality voice channels at low rates.
Simply save telephone costs.
Connect only comes into play for outgoing calls. Although they are routed via the Internet, the number of your landline connection appears in the other party’s display. They can’t see or hear any difference whatsoever. Incoming calls arrive through the same channels as in the past.
The more phone lines, the merrier.
Would you like to mostly continue relying on your current provider, but at peak times don’t have enough voice channels to handle all of your company’s calls? If that’s the case, STARFACE Connect is the solution! It prevents calls from being rejected due to insufficient line capacities.
Landline in Germany
0.9 euro cents/minute*
Mobile calls in Germany
9.9 euro cents/minute*
Starting at 1.9 euro cents per minute*
Porting of call numbers to Connect
Free of charge
Hosting of call numbers
9.9 euro centers per extension and month*
Up to a maximum of 9.9. euro centers/minute*
(*Plus value-added tax if applicable)
There is no minimum base charge; you only pay for phone calls you have actually made!
You decide which country you want your STARFACE phone system to be located in. Download our price list here:
Germany | Austria | Switzerland | France
Our fair and full flat rates
Start making phone calls more cheaply.
It’s up to you: you can purchase a monthly block of minutes as a fair flat rate, or else book a complete no-worry full flat package! Starting at €24.95 per outgoing voice channel. For videoconferencing, simply choose the corresponding rates at STARFACE NEON.
Do you already have a STARFACE telecommunications system?
Make a choice.
In the administration section of your phone system, click on “lines” and then choose “STARFACE Connect”.
Click on “activate now” and register on the following page. The trunk is then activated within seconds.
After activating your line in the administration section, you can configure it according to your wishes. You’re entitled to a thousand free call minutes during the first 30 days.
Request a quotation and start benefiting
Don’t have a STARFACE telecommunications system yet?
Request a quotation now and make calls at attractive rates!
IS YOUR NETWORK READY for VoIP?
Take the speed test now.
Reliability and quality are key attributes of any communication network. Use our speed test to see whether your network is VoIP-ready. If so, you can start enjoying the full benefits of an SIP trunk right away.
STARFACE Connect – FAQs
You automatically receive 500 free minutes to use during the first 30 days after going online. They work on the German landline network, all German mobile networks, and the STARFACE NEON videoconferencing solution. Another 500 free minutes are added if you give us a SEPA direct debit mandate. Please complete the form and send it to us by regular mail or fax (to +49 721 5099-8209).
Phone calls can be made to landline and mobile phone connections worldwide. The only exception is service numbers outside Germany.
After you have activated the STARFACE services, the STARFACE videoconferencing solution is available on your STARFACE system. All users are authorized to initiate videoconferences or join ongoing meetings.
It isn’t necessary to actively use the telephony services of Connect. If you don’t, only the fees for using STARFACE NEON will appear on your invoice.
Yes, that is possible. Many other SIP trunk providers can be combined with STARFACE equipment. However, STARFACE Connect is preconfigured, making it very easy to enable and use at any tie.
Which call numbers do I receive with STARFACE Connect, and which ones are displayed when making a call?
When registering, you automatically receive a call number with the prefix 032 that isn’t associated with any particular location. It is only used for internally allocating calls and not visible to others. Additional geographically assigned call numbers and number blocks are also available for many German prefixes.
The standard procedure is for your existing call number to continue to be displayed while applying the “clip no screening” procedure. This means that others can’t tell that you are actually calling from a different number than usual. You can freely configure this setting in the administration section.
If this happens, please check which ports are enabled in your firewall settings. You can find the required settings in the STARFACE knowledge base.
Yes, you can do both of things things. You can book new call numbers in the customer center for STARFACE Connect. If numbers are available for the desired prefix range, they will be activated within a few days. Porting takes at least 15 days and involves meeting certain regulatory requirements. Use the following form to request the porting of numbers.
- For submitting a basic SEPA Direct Debit mandate: Form
- For applying for call numbers to be ported to STARFACE
Connect: Porting form
- Overview of port assignments
- Overview of the prices
- STARFACE Connect customer portal
Well, have we convinced you?
Please free to contact our team at any time; they will be happy to answer your questions.
We’re looking forward to hearing from you!