Telephone System for Shipping & Logistics.
Logistics companies and shipping businesses have special requirements for their communication infrastructure. Different workplaces must communicate via a central telephone system. With STARFACE, DECT infrastructures, office workplaces, gate and door intercoms, and more are seamlessly connected through a VoIP solution.
Discover #comfortphoning
The PBX System for Logistical Masterpieces.
No matter from which device, workstation, or location: Our telephone system ensures smooth communication between employees, within the logistics fleet, and with customers. You can operate the VoIP system either as a self-hosted solution (with or without hardware) or as a cloud PBX system hosted by STARFACE.
More Than IP Telephony
Simple integration, communication, and optimization.
With the STARFACE VoIP telephone system, internal and external communication, warehouse communication, and process automation become a breeze. Due to its high flexibility and expandability, it can be integrated into the existing IT environment and unleashes optimization potential in almost all business areas.
Stay connected at all times!
Internal Communication
IN THE OFFICE, WAREHOUSE OR ON THE GO
Your employees stay available at all times and gain transparency regarding the availability of colleagues.
Customer Communication
FOR ORDER PROCESSING & MORE
Ensure a consistent and professional appearance towards customers and service providers.
Driver
Communication
DURING TRANSPORT AND DELIVERY
Even on the go, all users receive important calls, status updates, and communicate professionally and easily.
Process
Optimization
AUTOMATED UPDATES AND ALERTS
Through integration into company processes, building automation, alerting, and more can be set up and executed directly via the telephone system software.
Highlights of Our Telephone System
for Logistics and Industry
STARFACE telephone systems can be operated as hardware, VM, or cloud solutions, all performing equally well technically.
The 3 models differ only in provisioning, which takes place locally or in the STARFACE data center. You can easily add users as needed or even switch from a hardware to a cloud PBX system without much effort if necessary.
Multiple locations can also communicate internally and externally via a centrally provided telephone system.
With the mobile version of our softphone app, employees remain reachable even outside the office (field service, drivers, etc.) and always keep an overview.
With the “One-Number Concept,” for example, drivers always call under the company number when communicating directly with customers during delivery. This ensures a consistent, professional appearance, no matter where you call from.
Increase your availability through intelligent call management. Automatic call distribution and Interactive Voice Response (IVR) optimize workflows, leading to better customer service.
“Pick-up groups” manage the forwarding of a call to colleagues if the called person is not at their workstation or available.
Use one software for all channels such as telephony, email, chats, video meetings, fax, voicemail, and SMS.
With the centralized telephone system, employees communicate with each other regardless of their location and device.
To ensure your data remains yours and your communication stays confidential, STARFACE offers GDPR-compliant hosting as well as encrypted calls, instant messaging, and video meetings.
The unique modular system of STARFACE allows addressing the individual needs of each company. In addition to software integration, STARFACE modules also enable the optimization of processes such as:
- Barrier control
- Integration of building automation or other IoT solutions
- Integration of door intercoms and gate systems
- 24/7 control of access control
- Alerts and status updates for fill levels, temperature deviations, etc.
Industry-specific software or custom developments can be easily integrated and thus directly incorporated into telephony processes via the various interfaces (e.g., REST API).
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The Right Offer for You.
Do you have any questions about the STARFACE telephone system or need further advice? Our sales team is always happy to help!
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